We offer free shipping on all US orders on orders of $50+. Shipping rates are automatically calculated for your location if your order is below the threshold or if outside of the US.

We begin shipping orders out within 1 business day. Delivery takes anywhere between 5-7 business days, depending on your location.

We currently only ship within the US and Canada, but are hoping to offer Boppo more widely soon. Stay tuned!

Once your order ships, you'll receive an email with a tracking link to track your order.

We accept returns of any Boppo product within 30 days of purchase, for any reason. Contact us here to begin the process for your return.

Boppo's Product Guarantee covers the repair or replacement (at Boppo's discretion) of your purchase within 180 days from the date of original purchase.

Please reach out via the form to connect with customer service. Please contact us with your name, order number, and the issue you are experiencing. If the product is found to be defective due to faulty materials or workmanship, we will be happy to repair or replace your items.

Boppo reserves the right to replace your faulty product by sending you a refurbished one, tested and graded.

Our warranty does not cover:

• Use contrary to the Safety Information Manuals (available on our Product Safety page)
• Normal wear and tear
• Accidental damage or water damage
• Damage from external sources such as transit, weather, electrical outages or power surges
• Direct or indirect faults caused by negligent use, misuse, neglect or careless operation
• When used with other products or parts that are not part of the Boppo family
• Damage caused by you or a third party performing unauthorised or improper repairs, modifications, or alterations on any Boppo product
• Natural degradation of battery performance over time

A transfer in guarantee is not valid in the case of resale of Boppo products

Our team processes refunds within 14 business days of your return arriving to our warehouse facility. Each return is carefully inspected before processing the refund. Once your return is processed, you will receive a confirmation email, which will initiate the refund. You will be refunded to your original form of payment. Refunds can take anywhere between 5 to 7 business days to post to your account, depending on your banking institution. Please note that shipping costs are non-refundable, where applicable.

*Note: You are only refunded for the items that are received. Final refund amount is subject to inspection and evaluation at Boppo's discretion.

Boppo is pleased to offer free returns!

We accept returns of any Boppo product within 30 days of purchase, for any reason. Contact us here to begin the process for your return.

Unless otherwise specified, Boppo only covers return shipping within the US. Please contact us with your name, order number, and reason for return (optional). From there, we'll issue you a prepaid return label. Note that the product must be returned to us unaltered within 30 days after our receipt of your notification that you'd like to make a return.

Send the parcel, packaged to avoid any damage, from your local postal operator or drop-off point. Once we have received the product, and if the item is in satisfactory condition, we will refund your original payment within 5-7 working days. If the product is returned either damaged, incomplete, or not in the original packaging, this may result either in a reduction or cancellation of your return to compensate for the loss in value.

All Policies and Processes remain subject to change at any time. Boppo's current version will always be available here.

Boppo can play a wide variety of activities. Just like an iPad has "apps", Boppo has "activities". One activity is playing at a time. Activities include playing music, podcasts, teaching kids their colors, practicing counting, and many different kinds of games. Games include classics like Simon says, Bop-a-Mole, and new games designed just for Boppo. Activities in the library are free and more are on the way.

Because Boppo has WiFi and Bluetooth, you can connect to the Boppo Parent App and update the device as new activities are released.

Boppo has an internal rechargable battery (lithium polymer) and it recharges via a USB-C port.

Plates can be clicked onto Boppo to unlock new activities and games, true to that Plate's themes. Each Plate allows access to ten new activities. Explore Symphony, Space, or Barnyard, and look out for new Plates on the way.

Boppo is fun for all ages. While much of our content is focused on kids aged 1 to 8, many games or activities are fun for big kids, and yes, adults too.

To setup your Boppo:

1. Download the phone app on the Apple App Store or Google Play Store
2. Turn on your Boppo by holding the Power button for up to 5 seconds if its not already on.
3. Follow the instructions on the phone app (instructions automatically appear when opening the app for the first time or can be re-opened by clicking "Setup a Tablet")
4. After the Boppo tablet receives the WiFi credentials during the setup flow it will automatically update itself to the latest version.
5. Navigate to an activity on Boppo using the on-tablet menu by pressing once on any button to listen to the menu item and pressing the same button a second time to select that item.

Boppo is continuously updated with new activities and improvements to existing activities.

First you need to make sure that Boppo is connected to Wi-Fi. Then you can manually check for updates by.

1. Going to the "Settings" menu by holding down the home button and tapping the power button.
2. Select on "Check for Updates"
3. Boppo will now look for and install any new updates while letting you know its progress.

Boppo will also automatically check for and install updates if it is plugged in, turned off, not locked for travel and the charging light is showing after about 5 minutes of inactivity. The charging light will turn blue while updates are being checked for and installed.

This is an alternative way to use Boppo.

The parental phone app enables the following:

• Setting up WiFi on the Boppo tablet
• Finding new activities and switching activities
• Uploading music or audio files for playing on boppo (such as mp3 files)
• Finding kids podcasts and playing them on Boppo.
• Adjusting the volume or button brightness

Yes, Boppo is designed for durability. Our Chief Testing Officers (e.g. a team of toddlers) have thrown it across the room, stepped on, beat it with fists, etc. Rigorous testing has been conducted, and Boppo has withstood it all.

Of course, we cannot guarantee it will survive every fall or every toddler's unique sabotage technique, but Boppo uses a design that can handle most of it.

Note that Boppo is not designed to be water proof. Please keep away from water.

We're happy to share 40+ activities, games, stories, and more in the Boppo parental app for free! There are no subscriptions or memberships with the Boppo Tablet or any other Boppo products.

Boppo does not have a microphone or camera, and we do not record or share any of your device data.

Toppos are add-ons for Boppo.

Each Toppo snaps on to unlock 10 brand-new activities tailored to different themes, from space explorers to animal lovers to mini musicians, support budding interests. They’re quick to switch, easy to store, and fun to play, turning Boppo into a personalized play system that grows with each new passion.

We're just getting started. We have 3 Toppos right now (At the Symphony, On the Farm, and Our Solar System), but more will be coming in 2025. Stay tuned!

Boppo automatically recognizes when a Toppo is added to the device, and the activities will automatically be available to play.

When the Toppo is removed, the Boppo tablet goes back to its original home menu. We would love to hear your ideas on what Toppos you would like to see!